ITD Tech Support How-To Guides

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Documentation and How-To Guides

(This support page is constantly being updated and expanded so keep checking back)

GetHelp Image

Creating an ITD Support Ticket

Instructions on Creating an ITD Support Ticket Using Our GetHelp System

Chromebook OS Update Image

Update Chromebook OS

Instructions on How Anyone Can Update Chromebooks

iReady iPad Troubleshooting Image

iReady Troubleshooting Guide for iPad

Difficulty Accessing iReady on an iPad? Check this Guide to Troubleshoot Common Issues

ParentSquare Daily Screening Image

ParentSquare Daily Screening

Information Pertaining to Daily Health Screenings, Required Before Entering School Sites. Available in both English and Spanish
Google Account Usage Image

Google Account Sign In and Usage

Learn More About Your "@Comptonusd.net" Account and It's Usage in the District

WiFi Access

Wifi Image

Connect to CUSDWiFi - Windows and Mac

Guide on How to Access CUSDWiFi on Windows and Mac Computers

CUSDWiFi - Android/Chrome Image

Connect to CUSDWiFi - Chrome and Android

Guide on How to Access CUSDWiFi on Chrome and Android Devices

District Password

Reset Enrollment Image

Enroll to Reset Password

Instructions on How to Enroll for the Classlink Password Reset System

Reset Image

Reset District Password

Instructions on Resetting Password via Classlink

Student Password Reset Image

Student Password Reset

Instructions for Teachers and Admins on How to Reset Student Passwords

Raptor

Raptor Training Video Image

Raptor Training Video

New User of the Raptor System, or Need a Refresher?

Raptor Procedural Guide Image

Raptor Procedural Guide

Policies on Usage of Raptor System and How to Respond to a Positive Match
Raptor Contact Tracing Image

Raptor Covid-19 and Contact Tracing Guide

Training Video Focusing on Raptor Covid-19 Updates and How to Conduct Contact Tracing

ParentSquare - English

ParentSquare Intro to Parents English Image

ParentSquare Intro for Parents English

Overview of the Features of ParentSquare
ParentSquare Introduction Video English Image

ParentSquare Introduction Video English

Watch for an Introduction to ParentSquare's Features
ParentSquare FAQ for Parents English Image

ParentSquare FAQ for Parents English

Answers to Your Frequent Questions about ParentSquare
ParentSquare Tips English Image

ParentSquare Tips English

Tips and Tricks to Getting the Most Out of ParentSquare

ParentSquare - Spanish

ParentSquare Intro to Parents Spanish Image

ParentSquare Intro to Parents Spanish

Overview of the Features of ParentSquare
ParentSquare Introduction Video Spanish Image

ParentSquare Introduction Video Spanish

Watch for an Introduction to ParentSquare's Features
ParentSquare FAQ for Parents Spanish Image

ParentSquare FAQ for Parents Spanish

Answers to Your Frequent Questions about ParentSquare
ParentSquare Tips Spanish Image

ParentSquare Tips Spanish

Tips and Tricks to Getting the Most Out of ParentSquare

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